Introduction
This policy describes how we collect and use the personally identifiable information you provide to us when you register with us to receive services for the devices you purchase. We are committed to respecting and protecting the privacy rights of our users.
1. Information we may collect from you
We may collect and process the following data about you:
Information you give us as you register
You may give us as well as our outsourced developer information about you by filling in forms on our Wi-Fi products and our site www.avantec.com.hk or by corresponding with us by phone, e-mail or otherwise. That includes information you provide to us when you subscribe or register for any of our digital products; purchase a product or service; and/or otherwise communicate with us or interact with the services.
The information you give us may include your name, address, e-mail address and phone number and other personal details.
Once you have registered or otherwise interacted with us, we create a profile for you. We keep your profile up to date by adding information about your registrations or subscriptions.
Since we are also working closely with third parties including for example website developer, cloud platform developer, etc., if you are an End User, you acknowledge that information you provide will be retrievable by our outsourced developers for the purpose of providing the products and services.
2. How we use the information
We use information to administer and provide the core functionality of the products and services. We may use it for troubleshooting, data analysis, testing, research, statistical and survey purposes
We may use information to respond to your requests or questions. For example, we might use your information, such as your email address, to respond to your customer questions or feedback.
We may share information to comply with the law. We will also share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order, subpoena, or a request from a government agency or investigatory body. We might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if all or a part of our business was sold, we may share information as part of that transaction.
3. Where we store your personal data
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal data, but we cannot guarantee the security of your data transmitted through the network. Therefore, any transmission is done at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
4. Contact
If you have any question, comment, or request regarding this Policy or our processing of your information, please contact office@avantec.com.hk, or write or call us at:
7/L, Block 3, Camelpaint Building, 60 Hoi Yuen Road
Kwun Tong
Hong Kong
+852 2763 0203
Introduction
This policy describes how we collect and use the personally identifiable information you provide to us when you register with us to receive services for the devices you purchase. We are committed to respecting and protecting the privacy rights of our users.
1. Information we may collect from you
We may collect and process the following data about you:
Information you give us as you register
You may give us as well as our outsourced developer information about you by filling in forms on our Wi-Fi products and our site www.avantec.com.hk or by corresponding with us by phone, e-mail or otherwise. That includes information you provide to us when you subscribe or register for any of our digital products; purchase a product or service; and/or otherwise communicate with us or interact with the services.
The information you give us may include your name, address, e-mail address and phone number and other personal details.
Once you have registered or otherwise interacted with us, we create a profile for you. We keep your profile up to date by adding information about your registrations or subscriptions.
Since we are also working closely with third parties including for example website developer, cloud platform developer, etc., if you are an End User, you acknowledge that information you provide will be retrievable by our outsourced developers for the purpose of providing the products and services.
2. How we use the information
We use information to administer and provide the core functionality of the products and services. We may use it for troubleshooting, data analysis, testing, research, statistical and survey purposes
We may use information to respond to your requests or questions. For example, we might use your information, such as your email address, to respond to your customer questions or feedback.
We may share information to comply with the law. We will also share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order, subpoena, or a request from a government agency or investigatory body. We might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if all or a part of our business was sold, we may share information as part of that transaction.
3. Where we store your personal data
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal data, but we cannot guarantee the security of your data transmitted through the network. Therefore, any transmission is done at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
4. Contact
If you have any question, comment, or request regarding this Policy or our processing of your information, please contact office@avantec.com.hk, or write or call us at:
7/L, Block 3, Camelpaint Building, 60 Hoi Yuen Road
Kwun Tong
Hong Kong
+852 2763 0203